Open positions

Teleoperador de cobro

Job posted on: 23/09/2022

¿Cuáles serán tus funciones?

  • Gestionar el contacto telefónico con el titular del expediente, según campaña a través del marcador predictivo.
  • Exponer el motivo de la llamada, informar al titular del expediente del impago  y negociar condiciones de pago según la  normativa de gestión de cada cliente.
  • Ofrecer y utilizar las distintas modalidades de pago (Ingreso en cuenta, TPV, etc) según la operativa de gestión.
  • Anotar con claridad las acciones realizadas en el expediente.
  • Puntualmente, realizar campañas específicas de recepción/emisión de llamadas para su posterior gestión.
  • Cumplir con protocolos de gestión de cliente/s asignados



¿Qué requisitos son imprescindibles?

  • Valorable al menos 1 año como teleoperador en diferentes campañas de Telemarketing,  Televenta o Atención al cliente.
  • Valorable experiencia previa en reclamación de deudas.  
  • Dotes comunicativas.
  • Proactivas y resolutivas.
  • Motivación por trabajar por incentivos.
  • Motivación para trabajar en equipo.

¿Cuáles son las aptitudes que valoramos?

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